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What these terms cover.

These are the terms and conditions on which you supply an item to me, in this case, watches or a watch.

Why you should read them.

Please read these terms carefully before you agree to sell me a watch.  These terms tell you the process of selling us a watch​. This is includes our right of return, should your watch not match
the description given online.

Our right to reject your offer.
We have the right to decide not to purchase your watch. Submission of a sale request does not mean we are obligated to buy your watch. We do not need to state a reason for rejection.

Our contract with you.

How we will accept your sale request.

We will first give you notification of the receipt of your request. We will aim to respond to you within 48 hours.

Our acceptance of your sale request will take place when we email you to offer a purchase price for your watch.

Once the request has been examined, we have the right to request further information from you via email, regarding the watch. This information is vital to establish the condition of the watch.

A contract is formed at the point where funds are exchanged for your watch. 

You are required to send the item via tracked postage, with adequate insurance on the watch to the value that we have paid you. Failure to do so will result in a breach of our contract.

Your failure to disclose any information regarding  the watch, such as defects, will result in the return of your watch and you must therefore return the money that we have paid to you.

This will occur if the watch does not match the details that you have provided on your online submission or subsequently via any further requests for information via email.

You can contest such a situation by calling me to reach an agreement.

Once I receive the watch, you will not be able to change your mind. The sale is completed once I am satisfied with the item in person. ​

This is a summary of your key legal rights.  These are subject to certain exceptions. For detailed information please visit the Citizens Advice website or call 03454 04 05 06.

If your product is goods, the Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality.  
During the expected lifespan of your product your legal rights entitle you to the following:

·       up to 30 days: if your goods are faulty, then you can get an immediate refund.

·       up to six months: if your goods can't be repaired or replaced, then you're entitled to a full refund, in most cases.

·       up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back.

See also Exercising your right to change your mind (Consumer Contracts Regulations 2013).

If your product is services, the Consumer Rights Act 2015 says:

·       you can ask us to repeat or fix a service if it's not carried out with reasonable care and skill, or get some money back if we can't fix it.

·       if you haven't agreed a price beforehand, what you're asked to pay must be reasonable.

·       if you haven't agreed a time beforehand, it must be carried out within a reasonable time.

See also Exercising your right to change your mind (Consumer Contracts Regulations 2013).

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